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The Ship IQ LLC - Terms & Conditions & Privacy Policy

Effective Date: 6/20/25

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Company Information: The Ship IQ LLC
8051 N Tamiami Trail Ste E6
Sarasota, Florida 34232
United States


Phone: 1-877-667-2707
Email: admin@theshipiq.com (General Inquiries)
Email: sales@theshipiq.com (New or Current Accounts)
Email: quotes@theshipiq.com (Quotes & Pricing)
Email: support@theshipiq.com (Shipment Support)

Terms & Conditions

1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree, you may not use our services.

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2. Services Provided
The Ship IQ LLC provides freight brokerage, shipping management, and related logistics services. All services are subject to availability and may change without notice.

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3. Account Creation
To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

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4. Payment Terms
All payments are due in accordance with the terms outlined on invoices or service agreements. Late payments may be subject to additional fees.

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5. Cancellation & Refunds
Any cancellations or refund requests are subject to the terms of the individual service agreement and may be subject to applicable fees.

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6. Limitation of Liability
The Ship IQ LLC is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our services. Our maximum liability shall not exceed the amount paid for the specific service.

 

7. Indemnification
You agree to indemnify and hold harmless The Ship IQ LLC and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of our services.

 

8. Governing Law
These Terms shall be governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.

 

9. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to the website.

Privacy Policy

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, request quotes, or contact support. This may include:

  • Name

  • Company name

  • Address

  • Phone number

  • Email address

  • Payment information (processed securely by third-party processors)

We also collect usage data through tools such as Google Analytics 4 (GA4) and Facebook Pixel.

 

2. Use of Information
We use collected information to:

  • Provide and improve our services

  • Respond to inquiries

  • Process transactions

  • Send service-related communications

  • Monitor and analyze usage and trends

 

3. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Facebook Pixel and Google Analytics 4, to monitor user behavior, improve website functionality, and better serve our customers. You can control the use of cookies through your browser settings.

 

4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in our operations, but only to the extent necessary for them to provide services to us.

 

5. Data Security
We implement appropriate security measures to protect your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure.

 

6. Your Rights
You have the right to access, correct, or delete your personal information. For requests, contact us at admin@theshipiq.com.

 

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

 

8. Children's Privacy
Our services are not intended for individuals under the age of 18.

 

9. Compliance with Laws
We comply with all applicable U.S. federal and state privacy regulations, including but not limited to the California Consumer Privacy Act (CCPA), where applicable.

 

10. Changes to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted to this page with the updated effective date.

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For any questions regarding our Terms & Conditions or Privacy Policy, please contact us at admin@theshipiq.com.

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